privacy policy
Privacy Policy
Effective Date: 08 October 2024
Location: South Africa
At Nano Science Nutrition™ (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and online shop (collectively, the “Site”). By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We may collect both personal and non-personal information about you when you use our Site:
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Personal Information: This includes details like your name, email address, shipping address, phone number, and payment information, which you provide when making a purchase or filling out forms on our Site.
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Non-Personal Information: We may collect non-identifiable information such as your browser type, IP address, and browsing activity. This helps us improve our services and provide a better user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process your orders and manage transactions.
- To communicate with you regarding your orders, updates, or special offers.
- To improve our Site and customer service.
- To comply with legal obligations or resolve disputes.
3. Data Security
We take the protection of your personal information seriously. We use reasonable security measures to safeguard your data from unauthorized access, disclosure, or alteration. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our Site or conducting business. These third parties are bound by confidentiality agreements and can only use your information as instructed by us.
We may also disclose your information if required by law or if we believe such action is necessary to protect our rights or comply with a legal process.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience and track visitor behavior. Cookies are small files stored on your device that help us understand how you interact with our Site. You can disable cookies in your browser settings, but this may affect the functionality of the Site.
6. Your Rights
As a user of our Site, you have certain rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request that we correct any inaccurate information.
- Deletion: You may ask us to delete your personal data, subject to any legal requirements to retain it.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete the information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the updated effective date. By continuing to use the Site after such changes, you agree to the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: